Hospital & Emergency Room
218-879-4641
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Perform self-pay collection activities and process accounts for transfer to agencies. Ensure compliance with legal and regulatory standards as well as organization policies and procedures. Provide workflow direction to the Financial Counselors.
Requirements: Two years of related experience and/or training preferred; or equivalent combination of education and experience. Must demonstrate a strong knowledge of billing and collections, preferably in a healthcare setting. Must have the ability to handle multiple tasks simultaneously with tactful, courteous customer relations; must have ability and working knowledge of typing skills, calculator, computer word processing skills; demonstrated problem solving in routine and urgent situations; requires high level of interpersonal skills, demonstrating tact, courtesy and positive approach methods; competent written and verbal communication skills, be capable of effectively interacting with all levels of staff; must have basic mathematical comprehension and be accurate in basic mathematical calculations. Have certification as a MNsure Navigator or the ability to become certified within one year. May require occasional travel for continuing education.